This Privacy Policy explains how Focus Frame Studio processes personal data when you use querytoastslide.digital, make an inquiry, or arrange small event photography services. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.
This introduction outlines how information is handled, what rights may apply, and where to direct policy-related questions.
Depending on how you use the website and services, we may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, preferred date, and session details. We also process limited technical data such as server request metadata and browser or device information to keep the site functioning and secure.
We receive personal data when you submit a contact form, send an email, call us, or share details needed to review an event request. Technical data is generated automatically when you visit the website or interact with its pages and forms.
Confirmed cookies are used for essential site operation and to store privacy preferences. We do not confirm analytics or marketing cookies as active on this website. Cookie behavior may be session-based or persistent depending on the function involved.
We use essential cookies for site operation and cookies that remember privacy preferences. You can manage cookies through your browser settings and, where available, through the site’s preference controls. Disabling essential cookies may affect basic website functions.
We use personal data to respond to inquiries, review event details, prepare coverage plans and quotes, confirm bookings and access arrangements, provide photography services, curate and edit images, deliver private galleries, maintain website security, and manage technical operation of the site. Where needed, we also use data to keep records and meet legal or accounting obligations.
We may share personal data with operational partners that help us provide website functionality, security, communication handling, or technical delivery. These recipients act only within the scope of their assigned task and are expected to handle data under appropriate confidentiality and security conditions.
We may disclose personal data when required by law, to respond to lawful requests, or to protect our rights, users, and systems. Any such disclosure is limited to the information needed for the specific purpose and handled in accordance with applicable legal obligations.
You may have rights to know what data is processed, correct inaccurate information, request deletion where appropriate, and object to or limit certain processing. Some requests may be restricted if we must keep information for legal, security, or contractual reasons. We assess each request on its own facts and respond through a documented process.
To exercise a privacy right, send a clear request through one of the contact channels listed in this policy and describe the data or issue involved. We may need to verify your identity and confirm the scope of the request before responding. If a request cannot be fully granted, we will explain the reason where the law requires it.
We retain personal data for the period needed to handle the inquiry, confirm the booking, deliver the service, maintain security, and meet accounting or legal obligations where applicable. When data is no longer needed, we delete it or anonymize it according to the relevant lifecycle stage and any applicable retention duty.
If we make material changes, we will update the policy text on the website and use a reasonable method to draw attention to the revision when appropriate. The version in force is the one published at the time you access the site, unless a later effective date is stated.
Under GDPR, we process personal data as a controller for specified operational, contractual, and legal purposes. The website is operated from Slovenia, and the policy is written for an EU privacy context. We limit processing to what is relevant for inquiries, bookings, service delivery, security, and recordkeeping.
Where GDPR applies, it governs our processing of personal data for individuals in the European Economic Area and, in relevant cases, related cross-border processing.
Where GDPR applies, you may request access, rectification, erasure, restriction, objection, or portability, subject to legal limits and the nature of the request. If consent is used for a specific processing activity, you may withdraw it without affecting prior lawful processing. We may ask for information needed to verify identity before acting on a request.
